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Your order and the Corona Virus update

Posted on 23 March 2020
Your order and the Corona Virus update

Corona Virus update from Premier Shades - March 23rd 2020.

Do you have an order with Premier Shades?


We are open!

  • Our team are working overtime to speed up production in our factory and our installation team.
  • Our goal is to get blinds, awnings and plantation shutters installed as soon as they are manufactured. 
  • Remember we are Australian manufacturers based on the Central Coast! We have influence over our lead times.
  • We may contact you to move your installation forward to get as much down as possible.
  • We have our next Shutter delivery arriving from overseas next week, and from then on they are coming in weekly. Our imported Shutters are back to an 8 week lead time. 
  • Remember we also have available Australian made aluminium and synthetic plantation Shutters.  Lead time is around 3-4 weeks. 
  • We will ask that payment is made before installation (as per our terms and conditions). This eliminates one more unnecessary contact by our installers.
  • We can take Visa, Mastercard or American Express over the phone (02 43248800) or direct deposit into our bank account, listed on our invoice.
     
  • We are practicing social distancing in the workplace and in people's homes.  Please no touching of our team when onsite and keep 2 metres away while they are dong the installation of your blinds, awnings or plantation shutters.
  • Please notify us up front if you are in isolation after recently returning from overseas.  We will delay our visit. 
  • Please notify us if you have a cold or flu. We would prefer to delay our visit.  
  • Our team will visit a maximum of 5 homes a day. They will practice social distancing in every home and interaction.
  • Our installation team and sales team all have antibacterial wipes with them.  They will wipe down any hard services they touch and their hands before they arrive and after they leave.
  • Our showroom is closed for any unnecessary visits. Please call ahead if you need to pick up swatches, or alternatively let us drop them into your home.
     
  • Premier Shades is the market leader in window furnishings on the Central Coast. Jim and Sharon Tieman have over 25 years of experience in business on the Central Coast.  Including trading through the GFC! The business operates from premises in Wyoming, which is owned by the company. They have never been bankrupt and have never had a case against them before Department Of Fair Trading.  
     
  • Your order is in safe hands.
     
  • If there is a National lockdown, we will personally call all our customers and let them now the status of their order. We will then install it when the lockdown is over.
  • Alternatively if you would like to install your own custom made blinds (internal blinds only) you can pick them up from our premises.  We can walk you through over the phone if neccessary how to install them. 

 

Please feel free to email us with your personal queries

 

 

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